Shipping and Delivery
Zolofox Digital Ventures Limited
Last updated: April 14, 2024
At Zolofox, we deliver digital solutions that help you stand out in a competitive world. Whether you’re launching a new website, optimizing your brand identity, or running a marketing campaign, we ensure timely and efficient delivery of our services. Here’s everything you need to know about our delivery process for the services we offer:
1. Project Delivery Timelines
We understand the importance of clear expectations and timelines. The delivery time for each project depends on the complexity and scope of the service. Below is a general overview of our delivery timelines:
Brand Identity Development: 2-4 weeks (depending on the complexity of the design and revisions)
Social Media Marketing: Ongoing, with monthly reporting and campaign adjustments
Search Engine Optimization (SEO): 3-6 months (for measurable results, with ongoing optimization)
Website Development: 3-6 weeks (depending on the size and complexity of the site)
E-Commerce Development: 4-8 weeks (for store setups, payment integration, and testing)
Web Hosting & Domain Management: Instant setup for hosting, and 1-2 days for domain registration and management
Explainer Video Creation: 1-2 weeks (depending on the complexity and length of the video)
WhatsApp Marketing: Ongoing, with regular campaign updates and analysis
Upon project initiation, we will provide you with a more accurate delivery timeline, customized to your specific requirements.
2. Delivery Methods
As a digital-first agency, all our services are delivered electronically, ensuring that distance doesn’t impact the quality of our work. Here’s how we deliver each service:
Brand Identity Development: Final logo files, color palettes, typography guidelines, and brand assets are delivered digitally in various formats (AI, EPS, PNG, JPG, PDF).
Social Media Marketing: Campaign performance reports and content calendars will be sent via email or cloud storage platforms like Google Drive or Dropbox.
Search Engine Optimization (SEO): We provide detailed SEO reports and analytics, including keyword rankings, traffic reports, and suggestions for further improvements.
Website Development: Your website files will be delivered through a secure FTP or directly through our hosting platform, depending on your preference. We also offer a live demo or staging site for you to review before the official launch.
E-Commerce Development: Your e-commerce website will be delivered ready for use, including a fully integrated payment gateway and product management system. All relevant access credentials and instructions will be provided.
Web Hosting & Domain Management: You’ll receive instant access to your hosting account and domain registration details, along with instructions on managing your services.
Explainer Video Creation: Once the video is finalized, we deliver it in your preferred format (MP4, MOV, etc.), along with any raw files if requested.
WhatsApp Marketing: You’ll receive regular campaign reports via email or a cloud link, showcasing message delivery, response rates, and any other key metrics.
3. Customization & Revisions
We know that perfecting your project is important. After the initial delivery, we offer two rounds of revisions for all services to ensure that the final result aligns with your expectations. If additional revisions are needed beyond this, we offer a fair pricing structure to accommodate further requests.
4. Delivery Confirmation
Once your project is completed, we will notify you and confirm that all deliverables are ready for your review. We will also provide access to any platforms, accounts, or systems required to make the most out of the work we’ve delivered.
Websites and E-Commerce Sites: A final review link or login credentials will be sent to you for your approval.
Brand Identity & Design Files: You’ll receive a package of all your assets in multiple formats for easy use.
Marketing Campaigns & SEO: Performance dashboards and reports will be shared via email or cloud storage.
5. Shipping Costs
Since Zolofox specializes in digital services, there are no physical shipping charges for our offerings. All costs are transparent and provided upfront in our project proposals. We aim to give you the best value for your investment, and our pricing structure includes all elements necessary to deliver your project.
6. International Clients
No matter where you’re located, Zolofox serves clients globally. Our team is equipped to handle remote collaborations efficiently, and we use secure communication tools to keep you informed every step of the way. You’ll never have to worry about geographical boundaries with our seamless delivery process.
7. Post-Delivery Support
Our job doesn’t end with delivery! We offer comprehensive post-delivery support to ensure that your website remains functional, your SEO efforts continue to improve, and your marketing campaigns thrive. Whether you need ongoing website maintenance or digital marketing adjustments, we are here to assist you.
Contact Us
Have any questions or need further clarification about our delivery process? Our team at Zolofox is always here to help! Feel free to contact us, and we’ll be happy to assist you with any inquiries you may have.
You can contact us by email: support@zolofox.com
By offering a transparent and efficient delivery process, Zolofox ensures that you always know what to expect. We’re committed to making sure your digital presence is as powerful and successful as possible.
