BigBasket, an Indian online grocery delivery service, has emerged as one of the leading e-commerce platforms for groceries in India. The company offers a wide range of products and services, including organic foods, snacks, beverages, and household items.
Challenge
Despite having a strong customer base, BigBasket struggled with its digital user experience. Customers often faced difficulties navigating their website and app. As competition in the e-commerce sector grew, they needed to provide a seamless user experience and leverage technology to enhance their digital presence.
Solution
BigBasket underwent a complete website and app redesign to make their digital platform more intuitive, user-friendly, and visually appealing. They also optimized their SEO and digital marketing strategies, enhancing customer targeting through social media ads, influencer marketing, and personalized content.
Result
As a result of the revamped web design and enhanced digital marketing efforts, BigBasket experienced a significant increase in user engagement, resulting in more downloads for their app and increased orders. The brand’s presence in the market grew substantially, becoming one of the most trusted names in online grocery delivery.
Technologies Used
Let us take your business online and turn your vision into reality
All product names, logos, brands, trademarks and registered trademarks are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.
